FAQs

Frequently Asked Questions

 

I heard about you from a friend, and I am interested in coming to see you. Tell me more about your store.

Are you familiar with Williams Sonoma Home®, Crate & Barrel®, Restoration Hardware®, Pottery Barn®, Calico Corners®, or Room&Board®? We carry similar styles of furniture – usually for a lot less money. Because we are working out of a warehouse showroom, instead of an expensive retail store in the ritzy part of town or a fancy mall location, we have lower overhead than your typical furniture retailer, which allows us to pass the savings on to you!
 

Is there anything I need to do before coming in to visit you?

Here are a few suggestions that will help make your visit to Newport Furnishings® more successful.

If you have any pictures of furniture that you have seen that you like or want, please bring them along. Also if you are trying to match or coordinate with existing colors such as floors, windows, wall coverings or other furniture you already have, please bring samples of those with you. If you are shopping for furniture for a specific room, it helps to take measurements in advance and bring the dimensions with you.
 

Do you give a discount to designers?

We do have a special designer discount bonus program.  To qualify for the program, please bring in your business card or letterhead, your state resale license plus any identifying letter and/or membership card from any professional design industry organization.  Please visit our store for more details.
 

Do I need to pay up-front?

We require a non-refundable deposit upon placing your custom order. The balance is due when the furniture is delivered to your home or picked up from our warehouse. We ask that you promptly pick up your furniture or schedule delivery as soon as possible after we notify you that your order has arrived. We don’t have a large holding area so we can keep the overhead down and keep prices low! 

How long will it take for my furniture to arrive?  Is there a shipping cost I have to pay?  Is home delivery available?

 
We work with numerous manufacturers and they all have different lead times.  It can vary from 4-6 weeks on some and up to 6 months on others, depending upon what you order.  Once you place your order with us and we order it from the factory, we have no control over the length of time for manufacturing and trucking, so we can only estimate and let you know what the factory tells us.
 
Our price generally includes delivery from the factory to our warehouse and from our warehouse to your home.  After your furniture arrives at our warehouse it is inspected and prepped for delivery to your home.  Our delivery service will call to arrange a convenient time for you accept delivery of your furniture. 

Do you have a printed catalog that you can mail?

Our product offering is continually growing and changing as we add new suppliers and as manufacturers add and drop styles, fabrics and finishes. To keep our overhead low, which allows us to keep prices low, we do not print a catalog of our own to mail out to consumers. In the showroom we have product books from numerous manufacturers. By viewing the complete selection offered by each of our manufacturers, you may choose from many more items than you could find in a typical retail furniture store.
 
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